Frequently Asked Questions

  • Our service area encompasses San Diego County, extending from the Mexico border to the 76 freeway, with the exception of Bonsall. For more detailed information, please visit the "Services" page on our website to view the service area map.

  • Our minimum service fee is $225.

  • Just complete the virtual estimate form by clicking the "Virtual Estimate Request" button on the top right of any page.

    You can generally expect a response within 72 hours.

  • For most of our handyman services, we offer complimentary virtual estimates. In cases where an in-person walkthrough is required, there is a nominal fee of $150.

  • Feel free to reach out to us via phone, text, or email for scheduling.

  • A retainer is required to reserve a spot on our calendar and it's a significant commitment. We do this In an effort to filter out clients that aren’t serious and prevents last-minute cancellations.

  • We understand that unexpected situations may arise, and rescheduling is sometimes necessary. However, we kindly request 24 hours' notice to enable us to accommodate necessary adjustments to our technicians' schedules.

    Feel free to reach out to us via phone or text at 858-264-2264, or email us at info@primehandyman.us for rescheduling.

  • We accept payment via: Cash, Check, Debit/Credit Card, Bank Transfer, Zelle, and Venmo

  • Either option is acceptable.

  • We aim to schedule our technicians with minimal downtime between projects. If there happens to be availability, we may accommodate add-ons, but it's probable that we’ll need to schedule another appointment to address additional tasks.

    To streamline the process and provide the most accurate estimate, we suggest creating a comprehensive list before submitting your estimate request. This ensures maximum efficiency and enables us to offer you the best possible estimate.

  • We will provide a well-defined scope of work and adhere strictly to its specifications. Should any changes be required to the scope of work, our pricing will be adjusted accordingly.

  • We have complete confidence in the quality of our work and proudly offer a one-year warranty on repairs. This warranty remains valid when we supply both the fixtures and materials for the project.

    Should you encounter any issues with the repairs we've performed within one year of the service, please don't hesitate to contact us, and we'll promptly schedule a visit to address it.

    However, if the issue arises from a manufacturer-related problem rather than any fault in our service or repair, regrettably, there may be associated charges.

  • Yes, we have an active General Building Contractor license in the state of California.

    License # 1103416

  • Yes, we are fully insured up to $1M per occurrence, $2M aggregate from biBERK

    biBERK are AM Best rated A++ insurers.

  • It's important to note that many contractors excel in their craft but may lack the same level of expertise when it comes to running a business. As a result, they often favor larger projects that span over several months. This approach demands less organizational effort and fewer complex business systems.

    In contrast, handling small jobs can be challenging, as there's a fine line between making a profit and facing financial setbacks. For instance, if we provide a quote for a $1200 job and our technician makes a small error necessitating an additional day of work, the project's profitability can quickly erode.

  • Our business systems and administration is a huge part of what allows us to be efficient, organized, and communicate with our clients effectively.

    Our services are structured to be repeatable and trainable. While mastering a specific trade may take years, we have the ability to train individuals to excel in offering a high-quality handyman service within a much shorter timeframe.

    Our pricing strategy is designed to ensure that we maintain profitability throughout the year, enabling us to consistently deliver top-notch service to our valued customers.

  • Consider the following: the overhead costs for small jobs far exceed those of larger projects. Just think about the time invested in preparing a quote, the trip to the hardware store to collect necessary materials, and the relatively short duration of the work at your home. These expenses add up significantly even before we set foot on your property.

    In light of this, we encourage bundling multiple tasks together, as it allows us to offer you a more competitive price.

  • Acknowledging the significant demand for skilled and reliable tradesmen willing to take on small-scale projects, we've made a deliberate decision to specialize in this area. Our focus is on closing the gap and providing homeowners with the most effective and reliable solutions available.